1. What types of pets do you offer gifts for?
  • We offer a wide range of gifts, treats, and other pet essentials for dogs, cats, birds, other small animals such as hamsters, rabbits, gerbils, chinchillas. We also have gifts for humans who love their pets!
  1. Are your products safe for pets?
  • Yes, all our products are carefully selected to ensure the safety and well-being of pets. We prioritize pet-friendly materials and designs to guarantee their health and happiness.
  1. Can I find personalized gifts for my pet here?
  • Unfortunately we don’t currently personalise our products, but this is something we may start doing in the future so please keep checking our site.
  1. What payment methods do you accept?
  • We accept a variety of payment methods, including all main credit/debit cards, PayPal, plus Google Pay and Apple Pay. Your convenience and security are our top priorities.
  1. How do I track my order?
  • Once your order is shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery.
  1. What is your return policy?
  • We have a hassle-free return policy. If you're not satisfied with your purchase you have 14 days after receiving your item to request a return.To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. To see our full returns policy, please go to the Policies tab of our website.
    To start a return, you can contact us at info@pet-perfection.com
  1. Do you offer international shipping?
  • Currently, we only serve customers in the UK. However, we are exploring options for international shipping in the near future.
  1. Are there any discounts or promotions available?
  • We frequently run special promotions and discounts. Be sure to check our website and subscribe to our newsletter to stay updated on the latest offers.
  1. How can I contact your customer support team?
  • You can reach our customer support team through the "Contact Us" page on our website or by emailing info@perfectpetgifts.co.uk. We are here to assist you with any questions or concerns.
  1. Do you have a loyalty program for repeat customers?
  • Yes, we value our loyal customers. We have a loyalty program that offers exclusive discounts and rewards to those who continue to shop with us. When you open up our website a purple pop-up with open allowing you to join up to receive discounts and collect rewards as you spend.